1.7 Business Requirements¶

Document Information¶

Item	Details
Document Version	1.0
Last Updated	December 2025
Author	Network Architecture Team
Organization	Abhavtech.com
Classification	Internal Use Only

1.7.1 Overview¶

This section documents the business requirements driving the SD-WAN migration initiative at Abhavtech.com. These requirements establish the business context for technical decisions and define the success criteria from a business perspective.

Business Drivers¶

Cost optimization (WAN expense reduction)
Cloud-first strategy enablement
Business agility and speed to market
Enhanced user experience
Digital transformation support
Competitive advantage through network modernization

1.7.2 Cost Optimization Requirements¶

WAN Cost Reduction Targets¶

Category	Current Annual Cost	Target Reduction	Target Annual Cost
MPLS Circuits	$XXX,XXX	80%	$XXX,XXX
Internet Circuits	$XXX,XXX	0% (upgrade)	$XXX,XXX
Cellular Backup	$X,XXX	0% (expand)	$XX,XXX
Hardware Maintenance	$XX,XXX	40%	$XX,XXX
Total WAN OpEx	$X,XXX,XXX	56%	$XXX,XXX

Cost Savings Breakdown¶

                    PROJECTED ANNUAL SAVINGS
    ═══════════════════════════════════════════════════════════════

    CURRENT STATE (Annual):
    ┌─────────────────────────────────────────────────────────────┐
    │  MPLS Circuits         $XXX,XXX  ██████████████████████ 79% │
    │  Internet Circuits     $XXX,XXX  ████ 13%                   │
    │  Cellular Backup         $X,XXX  ▌ <1%                      │
    │  Hardware Maintenance   $XX,XXX  ██ 8%                      │
    │  ─────────────────────────────────────────────────────────  │
    │  TOTAL                $X,XXX,XXX                            │
    └─────────────────────────────────────────────────────────────┘

    FUTURE STATE (Annual):
    ┌─────────────────────────────────────────────────────────────┐
    │  MPLS Circuits (Year 2+)  $X     (Eliminated)               │
    │  Internet Primary     $XXX,XXX   ████████████ 42%           │
    │  Internet Secondary   $XXX,XXX   ██████ 25%                 │
    │  Cellular Backup       $XX,XXX   █ 4%                       │
    │  SD-WAN Licensing      $XX,XXX   ████ 19%                   │
    │  Hardware Maintenance  $XX,XXX   ███ 11%                    │
    │  ─────────────────────────────────────────────────────────  │
    │  TOTAL                $XXX,XXX                              │
    └─────────────────────────────────────────────────────────────┘

    ANNUAL SAVINGS: $XXX,XXX (62.5% reduction)
    3-YEAR SAVINGS: $X,XXX,XXX
    5-YEAR SAVINGS: $X,XXX,XXX
    ═══════════════════════════════════════════════════════════════

ROI Requirements¶

Metric	Target
Payback Period	<18 months
3-Year ROI	>200%
5-Year TCO Reduction	>50%
Annual OpEx Savings	>$XXX,XXX

1.7.3 Cloud Strategy Requirements¶

Cloud-First Initiative Support¶

Requirement	Description	SD-WAN Enablement
SaaS Optimization	Direct access to O365, Salesforce	Cloud OnRamp for SaaS
IaaS Connectivity	AWS, Azure integration	Cloud OnRamp for IaaS
Multi-Cloud Support	Avoid vendor lock-in	Cloud agnostic design
SASE Readiness	Secure cloud access	Umbrella/SSE integration

Cloud Application Performance Targets¶

Application	Current Latency	Target Latency	Improvement
Office 365	85-120 ms	<50 ms	>50%
Salesforce	75-95 ms	<50 ms	>40%
AWS ap-south-1	25-40 ms	<20 ms	>30%
Azure centralindia	20-35 ms	<15 ms	>30%
Webex	70-110 ms	<40 ms	>50%

Cloud Connectivity Architecture¶

                    CLOUD-FIRST NETWORK ARCHITECTURE
    ═══════════════════════════════════════════════════════════════

    BRANCH SITES:
    ┌─────────────────────────────────────────────────────────────┐
    │                                                             │
    │   ┌────────────┐    Cloud OnRamp     ┌────────────┐        │
    │   │  Branch    │ ─────────────────► │   SaaS     │        │
    │   │  WAN Edge  │    DIA             │  (O365,    │        │
    │   │            │                    │ Salesforce)│        │
    │   └─────┬──────┘                    └────────────┘        │
    │         │                                                  │
    │         │ SD-WAN Overlay                                   │
    │         │                                                  │
    │   ┌─────▼──────┐                    ┌────────────┐        │
    │   │    Hub     │ ─────────────────► │   IaaS     │        │
    │   │  WAN Edge  │  Cloud OnRamp      │ (AWS/Azure)│        │
    │   │            │  for IaaS          │            │        │
    │   └────────────┘                    └────────────┘        │
    │                                                            │
    └─────────────────────────────────────────────────────────────┘

1.7.4 Business Agility Requirements¶

Speed to Market¶

Metric	Current State	Target State	Improvement
New site deployment	8-12 weeks	1-2 weeks	80% faster
Bandwidth upgrade	4-6 weeks	Same day	95% faster
New application onboarding	2-4 weeks	1-3 days	90% faster
Policy change implementation	1-2 weeks	<1 hour	99% faster

Operational Agility¶

Capability	Current	Target	Business Impact
Zero-touch provisioning	Manual	Automated	Reduced OpEx
Centralized management	Distributed	Single pane	Faster troubleshooting
Template-based deployment	Custom configs	Standardized	Consistency, speed
Self-service bandwidth	Not available	Portal-based	Business empowerment

M&A and Business Expansion Support¶

Scenario	Current Timeline	Target Timeline
Acquire new company	6-12 months integration	4-8 weeks integration
Open new branch	8-12 weeks	1-2 weeks
Close/relocate site	4-6 weeks	1-2 weeks
Temporary/pop-up site	Not supported	1-2 days with 4G/5G

1.7.5 User Experience Requirements¶

Application Performance¶

Requirement	Metric	Target
Voice quality	MOS score	>4.2
Video quality	Resolution maintained	1080p sustained
SAP response	Transaction time	<2 seconds
Web browsing	Page load time	<3 seconds
File download	Throughput	>50 Mbps

Reliability Requirements¶

Metric	Target	Business Justification
WAN Availability	99.99%	Revenue protection
Failover time	<1 second	Voice/video continuity
Packet loss	<0.1%	Application quality
Scheduled downtime	<4 hours/year	Business continuity

User Productivity Impact¶

                    USER PRODUCTIVITY METRICS
    ═══════════════════════════════════════════════════════════════

    METRIC                     CURRENT      TARGET      IMPACT
    ─────────────────────────────────────────────────────────────
    Application availability    98.5%        99.9%      +150 hrs/user/year
    SaaS performance           85ms         40ms       +45 min/user/day
    Video conference quality   3.5 MOS      4.3 MOS    Reduced rework
    Help desk tickets (WAN)    150/month    50/month   -67% IT overhead

    ESTIMATED PRODUCTIVITY GAIN: 2.3% workforce efficiency
    MONETARY VALUE: ~$X.XM annually (3,000 employees)
    ═══════════════════════════════════════════════════════════════

1.7.6 Security and Compliance Requirements¶

Security Business Requirements¶

Requirement	Business Driver	Priority
End-to-end encryption	Data protection	Critical
Segmentation	Compliance (PCI-DSS)	Critical
Threat prevention	Risk mitigation	High
Audit logging	Regulatory compliance	Critical
Zero-trust architecture	Security posture	High

Compliance Timeline Requirements¶

Regulation	Deadline	SD-WAN Dependency
PCI-DSS 4.0	March 2025	Segmentation, encryption
SOC 2 Audit	June 2025	Logging, access control
ISO 27001 Renewal	September 2025	All security controls
RBI Compliance	Ongoing	Data localization

1.7.7 Digital Transformation Alignment¶

Strategic IT Initiatives¶

Initiative	SD-WAN Enablement	Timeline
Cloud migration	Direct cloud connectivity	2025
Remote work	SASE/secure access	2025
IoT expansion	Segmentation, bandwidth	2025-2026
AI/ML adoption	Low-latency cloud access	2026
Edge computing	Branch compute support	2026-2027

Future-Proofing Requirements¶

Capability	Current Need	Future Need (3yr)	SD-WAN Support
Bandwidth	3 Gbps total	10 Gbps total	Scalable
Sites	9	15-20	Template-based
Cloud apps	10	30+	Cloud OnRamp
IoT devices	500	2,000+	Segmentation
Remote users	500	1,500+	SASE integration

1.7.8 Business Requirements Summary¶

Priority Matrix¶

Requirement Category	Priority	Weight	Success Criteria
Cost Reduction	High	30%	>50% OpEx reduction
Cloud Enablement	High	25%	<50ms SaaS latency
Business Agility	High	20%	<2 week site deployment
User Experience	Medium	15%	>4.0 MOS, 99.9% availability
Security/Compliance	Critical	10%	All audits passed

Business Case Summary¶

Metric	Value
Total Investment (3 years)	$XXX,XXX
Total Savings (3 years)	$X,XXX,XXX
Net Benefit (3 years)	$X,XXX,XXX
ROI	233%
Payback Period	14 months

Executive Summary¶

The SD-WAN migration will deliver significant business value through cost reduction, improved cloud access, and enhanced operational agility. The project aligns with Abhavtech.com's digital transformation strategy and positions the network infrastructure to support future growth initiatives.

References¶

Document	Description
Abhavtech IT Strategy 2025-2028	Digital transformation roadmap
Cloud Migration Plan	Cloud-first initiative details
Financial Analysis Workbook	Detailed cost calculations
Compliance Requirements Matrix	Regulatory obligations

Document Version: 1.0 Last Updated: December 2025 Classification: Internal Use Only Abhavtech.com - SD-WAN Documentation